Payments

Online payment

Pay via our Online Self Service with your by Visa or Mastercard. Use your Assessment Number (listed on the Rates notice) as the reference. This number is unique to your property.

In person

You can make payment at any of Council's Customer Service Centres using cash, cheque, EFTPOS, Visa, MasterCard or money order.  Change will not be given on cheques or money orders. View Council's Customer Service Centres.

By mail

Mail the bottom section of your Rates notice with a cheque or money order to:

Cairns Regional Council
PO Box 359
Cairns, QLD 4870

Direct Debit

To set up a direct debit from your nominated cheque or savings account, please complete the Direct Debit Request form ( PDF, 1.11 MB ).

BPAY

Contact your bank or financial institution to make a payment from your nominated account.

Biller Code: 49346
Reference Number: Property Assessment number

BPAY View

BPAY View enables you to receive your rates notice online through your online banking.

Opt-in to BPAY View for Rates notices  
Online banking customers can opt in for BPAY View - a secure, paper-free way to receive and manage bills that avoids the risk of postal delays. Your bank will notify you as soon as a Rates Notice is there to be viewed, and you will also get payment reminders.

To opt-in for this service, you need to be registered for internet banking with your financial institution. Use your unique BPAY Reference Number (this can be found on a previous Rates Notice) to add Cairns Regional Council to your BPAY View biller list. Note: the BPAY View registration process varies from bank to bank. Contact your financial institution directly if you need help registering for BPAY View.

Phone - BPOINT

Call 1300 276 468* (or +61 1300 351 559** from outside Australia) anytime to pay with a Visa or MasterCard

Biller Code: 49346
Reference Number: Property Assessment number

*Calls within Australia are charged at local call costs with higher rates from mobile and public phones
**International calls are charged at the applicable rate

Australia Post

In person:
Payment can be made in person at more than 3,200 Post Offices, over the counter or at one of their new self-service terminals.

Over the phone:
Call 13 18 16* and quote your Billpay code and reference number on the front of the Rates Notice (Visa and  MasterCard accepted)
*Mobile phone calls will be charged at mobile phone rates

Online:
Go to the Australia Post website and enter the Billpay code and reference number on the front of the Rates Notice (Visa and MasterCard accepted)

Online payment

Pay via our Online Self Service with your by Visa or Mastercard. Use your Assessment Number (listed on the water usage notice) as the reference. This number is unique to your property.

In person

You can make payment at any of Council's Customer Service Centres using cash, cheque, EFTPOS, Visa, MasterCard or money order.  Change will not be given on cheques or money orders.

By mail

Mail the payment slip from your Water Notice with a cheque or money order to:

Cairns Regional Council
PO Box 359
Cairns QLD 4870

Direct Debit

To set up a direct debit from your nominated cheque or savings account, please complete the Direct Debit Request form ( PDF, 1.11 MB ).

BPAY

Contact your bank or financial institution to make a payment from your nominated account.

Biller Code: 51722
Reference Number: Property Assessment number

BPAY View

BPAY View enables you to receive your Water Notice online through your online banking.

Opt-in to BPAY View for Water Usage  
Online banking customers can opt in for BPAY View - a secure, paper-free way to receive and manage bills that avoids the risk of postal delays. Your bank will notify you as soon as a Water Usage Notice is there to be viewed, and you will also get payment reminders.

To opt-in for this service, you need to be registered for internet banking with your financial institution. Use your unique BPAY Reference Number (this can be found on a previous Water Usage Notice) to add Cairns Regional Council to your BPAY View biller list. Note: the BPAY View registration process varies from bank to bank. Contact your financial institution directly if you need help registering for BPAY View.

Phone - BPOINT

Call 1300 276 468* (or +61 1300 351 559** from outside Australia) anytime to pay with a Visa or MasterCard

Biller Code: 51722
Reference Number: Property Assessment number

*Calls within Australia are charged at local call costs with higher rates from mobile and public phones
**International calls are charged at the applicable rate

Australia Post

In person:
Payment can be made in person at more than 3,200 Post Offices, over the counter or at one of their new self-service terminals.

Over the phone:
Call 13 18 16* and quote your Billpay code and reference number on the front of the Water Notice (Visa and  MasterCard accepted)
*Mobile phone calls will be charged at mobile phone rates

Online:
Go to the Australia Post website and enter the Billpay code and reference number on the front of the Water Notice (Visa and MasterCard accepted)

Online payment

Pay via our Online Self Service with your by Visa or Mastercard. Use your Animal Number (printed on the top right of your registration renewal notice) as the reference number.

In person

You can make payment at any of Council's Customer Service Centres using cash, cheque, EFTPOS, Visa, MasterCard or money order.  Change will not be given on cheques or money orders. View Council's Customer Service Centres.

By mail

Mail the bottom section of your animal registration renewal notice with your cheque or money order to:

Cairns Regional Council
PO Box 359
Cairns QLD 4870

BPAY

Contact your bank or financial institution to make a payment from your nominated account.

Biller Code: 78949
Reference Number: Animal number

BPAY View

BPAY View enables you to receive your animal registration renewal notice online through your online banking.

Australia Post

In person:
Payment can be made in person at more than 3,200 Post Offices, over the counter or at one of their new self-service terminals.

Over the phone:
Call 13 18 16* and quote your Billpay code and reference number on the front of the animal registration renewal notice (Visa and MasterCard accepted)
*Mobile phone calls will be charged at mobile phone rates

Online:
Go to the Australia Post website and enter the Billpay code and reference number on the front of the animal registration renewal notice (Visa and MasterCard accepted)

Online payment

Pay via our Online Self Service with your Visa or MasterCard. Use your infringement number as the reference number.

In person

You can make payment at any of Council's Customer Service Centres using cash, cheque, EFTPOS, Visa, MasterCard or money order.  Change will not be given on cheques or money orders. View Council's Customer Service Centres.

By mail

Mail your Parking Infringement notice with a cheque or money order to:

Cairns Regional Council
PO Box 359
Cairns QLD 4870

Australia Post

In person:
Payment can be made in person at more than 3,200 Post Offices, over the counter or self-service terminal.

Over the phone:
Call 13 18 16* and quote your Billpay code and reference number on the front of the Parking Infringement (Visa and MasterCard accepted)
*Mobile phone calls will be charged at mobile phone rates

Online:
Go to the Australia Post website and enter the Billpay code and reference number on the front of the Parking Infringement (Visa and MasterCard accepted)

Online payment

Pay via our Online Self Service with your Visa or MasterCard. Use your infringement number as the reference number.

BPAY

Contact your bank or financial institution to make a payment from your nominated account.

Biller Code: 126557
Reference Number: Reference number on invoice

By mail

Mail your payment notice with a cheque or money order to:

Cairns Regional Council
PO Box 359
Cairns, QLD 4870

In person

You can make payment at any of Council's Customer Service Centres using cash, cheque, EFTPOS, Visa, MasterCard or money order.  Change will not be given on cheques or money orders. View Council's Customer Service Centres.

Online payment

Pay via our Online Self Service with your Visa or MasterCard. Use your infringement number as the reference number.

Australia Post

In person:
Payment can be made in person at more than 3,200 Post Offices, over the counter or self-service terminal.

By mail

Mail your Infringement Notice with your cheque or money order to

Cairns Regional Council
PO Box 359
Cairns QLD 4870

Cheques must be made payable to Cairns Regional Council and be marked 'Not Negotiable'. Acceptance of a cheque is subject to collection of the proceeds. Post-dated cheques are not accepted.

In person

You can make payment at any of Council's Customer Service Centres using cash, cheque, EFTPOS, Visa, MasterCard or money order.  Change will not be given on cheques or money orders. View Council's Customer Service Centres.